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The Challenge

The Office of Rail Regulation manages a multitude of different case types from inspections to accident investigations and was using disparate document and case management systems that had poor buy in from users.

How Aiimi Helped

Using OpenText software the Aiimi team consolidated the case and document management systems, implemented strict data control and delivered a solution that has engaged the case management user base and simplified the compliance processes implemented by the ORR to manage our document based data.

“Aiimi has implemented a case management solution that manages all of our inspection and investigation cases as well as handling all of the UK’s train driver licensing applications.”