Blogs

A glass half full approach to change management

A glass half full approach to change management

Written by Sonia Chaudhry, Business Consultant 

Topics: Change management, Business consulting, Strategy

Aiimi supports Mental Health Awareness Week

Aiimi supports Mental Health Awareness Week

As an employer, Aiimi takes the mental wellbeing of its staff very seriously. From day one, we make employees aware that their mental health is important and valued. We reference mental wellbeing in our benefits, our culture book, and at team meetings. We try to make it an everyday aspect of working at Aiimi.

Topics: #AiimiCulture, #MentalHealth

Aiimi runs Tough Mudder for UK Youth

Aiimi runs Tough Mudder for UK Youth

There are a number of sore knees and elbows at Aiimi HQ this week after team ‘Tough Aiimi’ completed Tough Mudder in support of UK Youth.

Topics: #AiimiCulture, CSR, Aiimi Giving

London Lunchtimes: Al fresco vs Al desko - Part Three

London Lunchtimes: Al fresco vs Al desko - Part Three

London is constantly changing and so are your lunchtime food options. Here’s another list of my recommendations for those of you who want to keep discovering new and interesting places to eat lunch.

Topics: #AiimiCulture

Backache at work….? We’ve all been there! Part Two

Backache at work….? We’ve all been there! Part Two

Here at Aiimi, we’re serious about the physical wellbeing and mental health of our employees.  In the part one of this blog we looked at how a user’s backache was investigated by the ‘Aiimi Service Desk’ as part of our ITIL-driven Incident Management process.  In this blog, the Aiimi Service Desk investigates the root cause of the user’s backache.

Topics: #MentalHealth, #PhysicalWellbeing

Backache at work….? We’ve all been there! Part One

Backache at work….? We’ve all been there! Part One

Here at Aiimi, we’re serious about the physical wellbeing and mental health of our employees.  In this two-part blog we will look at the issue of backache in the workplace and relate finding a fix for it through our ITIL Service Desk procedures for incident handling.  

Topics: #PhysicalWellbeing, #MentalHealth

London Lunchtimes: Al fresco vs Al desko - Part Two

London Lunchtimes: Al fresco vs Al desko - Part Two

Following on from the huge success of my last food-related blog, here’s another list of our recommendations for those who are willing to walk a bit further for their lunch!  The suggestions below are all located south of the river and within 25 minutes’ walk from the Aiimi offices on Upper Thames St.

Topics: #AiimiCulture

London Lunchtimes: Al fresco vs Al desko

London Lunchtimes: Al fresco vs Al desko

Here at Aiimi, we like to make the most of working in London.  We have an active social scene in the evenings but we also like to make the most of London at lunchtimes.  After all, why stay in the office eating at our desks when there’s the chance to explore London every day?  For the price of a ‘Pret’ sandwich and a packet of crisps we can go out and sample cuisine from all around the world.

Topics: #AiimiCulture

IT Support – It’s a dirty job but somebody’s got to do it…Part Two

IT Support – It’s a dirty job but somebody’s got to do it…Part Two

So, last time we looked at some of the many reasons Support as a job role has a lowly reputation in the IT world.  This time, we look at why it deserves a fresh take and how a change in perception might be achieved within your company.

Topics: #ITSupport

IT Support – It’s a dirty job but somebody’s got to do it…Part One

IT Support – It’s a dirty job but somebody’s got to do it…Part One

Support is a bit like documentation, it’s vitally important but nobody wants to do it.  Well, maybe some of us do like to perform a Service Desk role.  Whilst it might take a ‘select breed’, that still doesn’t explain the downtrodden image of Support in most companies.  In Part One of this blog, I’m going to look at why this might be.

Topics: #ITSupport

Aiimi H&S App Webinar

Aiimi H&S App Webinar

Join us on 25th January at 14:00 where our UX Lead, David Ford, will provide a working demonstration of our Health & Safety solution. During the webinar, we will discuss how the Aiimi App does the following:

- Allows field based workers to report incidents and near misses using a few simple clicks via a mobile app on their phone

- Enables managers to automatically deliver safety and compliance information to workers precisely when they need it via peoples phones based on their location or the equipment they are working on

- Ensures that workers are warned before approaching hazards and have to acknowledge risks before being allowed to operate

- Presents a clear and flexible view of activity via comprehensive management dashboards

- Reinforces policies and procedures by presenting H&S information to users via workflow processes

- Offers companies a configurable end to end tool that supports and protects field operatives and helps managers do their job

- Works on Apple and Android devices and can integrate to a wide variety of back office and operational systems

Join our webinar

Topics: #Health&Safety, #SafetyAtWork, #AiimiApp

Aiimi feature in serviceTALK

Aiimi feature in serviceTALK

Steve O’Donoghue (Account Director) and Jordan Slater (Data Scientist) were recently invited to present on Big Data and how Data Science can provide a new level of insight within IT Incident and Problem Management for the IT Service Management Forum’s London and Northern regional conferences.  This article, published in the winter edition of ServiceTalk outlines some of the content and thinking.

Topics: #bigdata, Machine Learning, #problemmanagement

Webinar: Falling in love with information through machine learning

Webinar: Falling in love with information through machine learning

We invite you to join us on November 28th for a free webinar about machine learning and how it can help you capitalise on your enterprise information. Hosts Steve Salvin and Paul Maker, Aiimi’s CEO and CTO respectively, will share…

Increasing the speed of new product delivery for engineering

Increasing the speed of new product delivery for engineering

At the heart of every engineering business are the experts who work for them. These dedicated experts are focussed on continuously creating new and improved products and bringing them to market faster than ever before.

Topics: Elastic, engineering, search, Data analytics

OpenWater Launch: Why so few switchers?

OpenWater Launch: Why so few switchers?

It’s interesting to see how, after nearly 4 months on from the OpenWater launch back in April, only 1.6% (40,000) of non-household accounts have switched supplier.  That figure would be even lower if it didn’t include accounts migrated between suppliers where the accounts didn’t actually make the decision to switch. 

Topics: Ofwat, Water

Understand your employees with Machine Learning

Understand your employees with Machine Learning

At Aiimi, we have been significantly expanding our capabilities in the Big Data Analytics and Machine Learning space. Machine Learning can be a tricky topic to get your head around and can be difficult to demonstrate because much of it is ‘magic’ happening in the background. In this blog, I aim to demonstrate the value of Machine Learning and show you it in action!

Topics: Machine Learning

Our thoughts on the Thames Water fine

Our thoughts on the Thames Water fine

Regrettably, the Water Industry hit the headlines recently for the wrong reasons with one Water Company feeling the full weight of the law in the form of a £20m fine after being found guilty of a number of offences relating to pollution. 

The verdict and associated financial impact sends out a clear message to Water Companies and the public that pollution - and in this case pollution combined with corporate negligence, will no longer be tolerated. 

Topics: Water, Utilities

Aiimi Featured in Ofwat Report on ‘Unlocking Data Value’

Aiimi Featured in Ofwat Report on ‘Unlocking Data Value’

Q. Data and Water – what do they have in common?

Topics: Ofwat, Utilities

How can HR benefit from data analytics, data insight and predictive analytics?

How can HR benefit from data analytics, data insight and predictive analytics?

Organisations and the departments within them are gathering increasing volumes of data, that’s being stored in a variety of data silos and in a variety of formats.

Aiimi Analyses: Lessons Learnt #GE2017

Aiimi Analyses: Lessons Learnt #GE2017

Download UK Election WhitePaper

Our first set of predictions (made on Wednesday), focused on the six constituencies that have had by-elections in the last twelve months: Stoke-on-Trent Central, Copeland, Sleaford and North Hykeham, Richmond Park, Witney and Tooting. Projecting general election swings in these by looking at historical results in seats where by-elections have occurred less than a year before a general election.

Topics: #AiimiAnalyses, #GE2017

Aiimi Analyses: UK General Election Live Blog #GE2017

Aiimi Analyses: UK General Election Live Blog #GE2017

Download UK Election WhitePaper

Live blog stream of the UK General Election 2017 activity...

Topics: #AiimiAnalyses, #GE2017

Aiimi Analyses: By-Elections #GE2017

Aiimi Analyses: By-Elections #GE2017

Download UK Election WhitePaper

Although analysis of news and social media data is interesting, there are clear limits to this method and no guarantee that these conclusions will line up to an actual vote. For our analysis of the United States Presidential Election last year, we focused on real votes, as they came in, to predict the results of states yet to declare. There are two main reasons why this approach will not work so well for a UK General Election:

Topics: #AiimiAnalyses, #GE2017

Aiimi Analyses: Question Time #BBCQT

Aiimi Analyses: Question Time #BBCQT

Download UK Election WhitePaper

This week Aiimi are predicting the UK General Election. In any 21st century campaign, social media plays an important role, as such, we are monitoring Twitter for the hashtag #GE2017. Whilst Twitter as a data source is biased towards a younger audience, it proves a useful tool to gauge reactions to events, such as the BBC Question Time Leader’s Specials. In this blog, I will be demonstrating the power of monitoring social media feeds, to gain a better understanding of impact, using sentiment and geospatial analysis.

Topics: #AiimiAnalyses, #GE2017, #BBCQT

Aiimi Analyses: General Election #GE2017

Aiimi Analyses: General Election #GE2017

Download UK Election WhitePaper

Last year, the Aiimi analytics team took on a huge challenge. We analysed and successfully predicted the result of the 2016 US presidential election (see the whitepaper). With a UK general election fast approaching, we couldn’t turn down the opportunity to put into practice some of our skills honed on the presidential race.

Topics: #AiimiAnalyses, #GE2017

Unlocking the Secrets of Unstructured Data

Unlocking the Secrets of Unstructured Data

Today, information is power and knowing how to harness it can have a significant impact on any business’ profit margins. Typically, when we think of data analytics, we imagine data in tables, digging into Excel files, databases and weblogs to create graphs and charts, often bringing to light patterns you might not have expected. However, not all information sits in neat tables. Think about the documents on your shared drives, document management systems etc., a good proportion (if not most) are what is known as unstructured data. These unstructured files can be anything: Word documents, Power Points, PDFs. Utilising machine learning techniques, Aiimi can help unlock this unstructured data to visualise things you didn’t even know you had! 

Topics: Elastic, Data, Data analytics, data insight

Investment Decisions Based on Data Insight

Investment Decisions Based on Data Insight

A cloud based, digital workplace is the aim for many organisations, but still some seem to be watching the world evolve around them. Collaborating via email, storing content in undefined information frameworks and reporting through Excel hinders any ability to make fast, informed decisions from your data and information assets.

Topics: Data, data insight

Understand Your Pollutions Risk

Understand Your Pollutions Risk

Regrettably, the Water Industry hit the headlines recently for the wrong reasons with one Water Company feeling the full weight of the law in the form of a £20m fine after being found guilty of a number of offences relating to pollution. 

The verdict and associated financial impact sends out a clear message to Water Companies and the public that pollution - and in this case pollution combined with corporate negligence, will no longer be tolerated. 

Topics: Water, Utilities

Dooberry: Accelerate Your Elastic Stack Analytics

Dooberry: Accelerate Your Elastic Stack Analytics

The Elastic stack is a fantastic open source tool for visualising data, allowing you to quickly draw the conclusions you need for vital business decisions. Whatever data you are filing away, be it mass transit, social media or Content Server logs, despite the latest developments from Elastic (ingest node and beats), more often than not Logstash is still the most appropriate tool.

Topics: Elastic, Dooberry, Elastic Stack, Insight&Analytics, Content Server

Aiimi Team Present at Ofwats #unlockdatavalue2017 Workshop.

Aiimi Team Present at Ofwats #unlockdatavalue2017 Workshop.

The workshop, held at Ofwat's Birmingham HQ focussed on how Water Companies could be gathering and using data more effectively to meet their own and Ofwat's objectives now and in the future.

Paul Maker (CTO) and Steve O’Donoghue (Director, Utilities) presented their view of how insight and analytics tools are being used to build a better understanding of consumer needs, behaviours and sentiment and how this knowledge can be used to both improve operational performance and customer experience.

Topics: Ofwat, Utilities, Water, Insight&Analytics

5 Key elements to an effective incident reporting solution

5 Key elements to an effective incident reporting solution

In order for the correct action to be taken on an incident in the workplace, it is vital that all of the necessary information is collected at the source.

Topics: SharePoint, Power BI, office365

How can Legal Firms benefit from data analytics?

How can Legal Firms benefit from data analytics?

Organisations of all types are gathering increasing large volumes of data, that’s being stored in a variety of data silos and in a variety of formats.

Within this data there exists a huge quantity of information, or corporate knowledge; Within legal firms, it is often contained in a variety of documents, often referred to as unstructured data. This has historically been difficult to query, as a result, the knowledge contained in this data has been left untapped.

Topics: Legal, Data, Data analytics, data insight, predictive analytics

Working Smarter – SharePoint vs. Excel

Working Smarter – SharePoint vs. Excel

In the world of Excel, the biggest advantage is being able to co-author documents stored in SharePoint – Users no longer have to notify each other when they’re in or out of a document which a whole team may use. We see these types of documents at all customers, whether it’s tracking correspondence, customer complaints or a document index. A few years ago I witnessed a Customer Services department who had a coloured flag system which users selotaped to the top of their monitors to let the rest of the room know when they were in a certain document.

However, I’m not here to recommend you move these straight to SharePoint and take advantages of the shiny features of Document Management.

Topics: SharePoint

Get your head above the clouds about OneDrive

Get your head above the clouds about OneDrive

In a world where we have multiple devices for each person and mobile working has become customary for many businesses, there is now a need for online storage solutions which allowed us to access our data on any of our devices via the Internet with an offline sync. Basically we want to access our data anytime and anywhere from th

Topics: OneDrive, Information Management

Pedalling Data: Bringing London to life in Kibana

Pedalling Data: Bringing London to life in Kibana

More and more, the biggest questions facing businesses are data science questions. In this increasingly digital world, how can you harness the data available to you to drive for greater efficiency, improve customer relations and save money?

Topics: Kibana, Elastic

Words To Live By

Words To Live By

I’ve talked before about the importance of employee ‘buy-in’ to CSR activities, the importance of having everyone reading from the same page, and how this is amplified in the case of SMEs. Having people who have the necessary values and conduct themselves with the right attitudes is not a trivial matter, neither for CSR nor for business in general. Values mean more than individual gestures.

Topics: CSR, I Am Aiimi

Branding Your SharePoint is Easy

Branding Your SharePoint is Easy

Introduction

We can sit here all day long arguing about whether functions are more important than the form of something. Some companies want a minimal design effort on their software solutions, others want a bespoke fully designed UI to complement the wonderful functionality going on in the background.

I’m a firm believer in that beautiful things just work better. It’s tried and tested that a well-designed product out performs one that’s not in terms of user acceptance.

Topics: SharePoint

Suddenly it’s easy to view Content Server metrics

Suddenly it’s easy to view Content Server metrics

Using the popular “ELK Stack”, consisting of the open source tools Elasticsearch, Logstash and Kibana,  Aiimi show you how to track and analyse your Content Server performance, usage and document metrics in a convenient to use dashboard that allows you to drill down into the specifics.

Topics: Elastic, Kibana, Content Server

Get an Insight into your Information Estate

Get an Insight into your Information Estate

We are quickly becoming immersed in a data driven world, which is forcing us to rapidly decide on what is the best way to store our information and content assets. We often create content then store it within our Network Shares, which is used as a central repository for an organisations content; but what happens when that content is no longer relevant or useful?

Topics: Information Management

Implementing Data Sovereignty or IP Address Restrictions to Content Using OTDS and the CS10 Security Clearance Module

Implementing Data Sovereignty or IP Address Restrictions to Content Using OTDS and the CS10 Security Clearance Module

Introduction

In some CS10 environments it is necessary to restrict the availability of documents based on which country the user is located in. For example, there may be a legal consideration that means only users physically located in the UK can see documents placed in a particular folder.

Topics: OpenText, Content Server

EIM - Its Own Worst Enemy

EIM - Its Own Worst Enemy

The problem EIM faces, starts with the words enterprise, information & management and ends with the acronym EIM.

Topics: EIM, Enterprise Information Management

The Importance of Being Earnest

The Importance of Being Earnest

It can’t be denied that I have taken what some would call ‘the scenic route’ into graduate employment, staying at university as a research engineer before the lure of the real world became too strong. However, my route to Aiimi also began with what started as a voluntary piece of web-development for a charity, this spiralled into a greater technical support role, and ultimately advising two charities on social media and various technical matters. The second of these is a far smaller operation, which also needed assistance with managing their data and using it to complete everyday tasks such as managing campaigns. It was here that it became obvious to me the incredible benefits managing your data correctly could bring in terms of freeing up time for less trivial tasks and increasing collaboration among even small workforces.

Topics: CSR

Hiding OpenText Directory Services (OTDS) From User Workstations

Hiding OpenText Directory Services (OTDS) From User Workstations

Introduction

A customer of Aiimi had recently installed OpenText Directory Services (OTDS). For convenience, they chose a single instance of OTDS that would run on their archive server. For policy reasons, they did not want to make the archive server where OTDS resides visible to user workstations via the load balancer or firewall, instead they wanted OTDS to operate from the archive server, but to appear to operate from the two CS10 front end servers.

Topics: OpenText

Alternative Method of Hiding OpenText Directory Services (OTDS) From User Workstations

Alternative Method of Hiding OpenText Directory Services (OTDS) From User Workstations

Introduction

An earlier Aiimi blog article showed a method of hiding OTDS that used the IIS URL Rewrite module of IIS for forward redirection to OTDS, and a Tomcat proxy configuration to handle the reverse rewrite.
An alternative is to setup outbound re-write rules in the URL Rewrite Module to avoid the need to configure Tomcat as a proxy. The benefit of this solution is that all the configuration is in IIS, rather than being split between IIS and Tomcat.
The process requires you to set up an inbound rule, configure a precondition and set up an outbound rule.
The text below assumes you are familiar with the earlier article.

Topics: OpenText

An Integrated Information Platform Under One Roof

An Integrated Information Platform Under One Roof

There’s nothing worse than struggling to find information when we require it most. A tenant calls with a query and expects an answer as quickly as possibile. How can employees meet these expectations? With no interrealtionship between properties and tenants, a customer service agent is not making decisions on the most up to date information. 

Topics: SharePoint, Power BI

EIM: Tower of Terror

EIM: Tower of Terror

I fondly remember the first time I went on the Tower of Terror ride at Disney, holding on for dear life and screaming at every floor. I wondered recently how many times I would have to go on the ride, before eventually the terror would pass? In my personal life I have felt terror a few times; losing my son on a busy beach in Florida was the worst, and a more common one later in life is that realisation you have lost your mobile phone. I hate that feeling of panic and indecision, of being helpless and not knowing what to do. I’m sure that the feeling of terror wouldn’t pass no matter how many times you lost your phone – instead we change our behaviour and organise ourselves so that it will never happen again.

Topics: Information Management

Gain Powerful Relationship Insights with Elastic Graph

Gain Powerful Relationship Insights with Elastic Graph

The ELK Stack is a collection of open source tools developed by Elastic which work together to provide real-time insight and analytics for almost any structured or unstructured data source. After the introduction of the new Beats shippers, the stack is now known as the Elastic Stack. However, for this blog I have just used the original three components:

Topics: Elastic Graph, Kibana, Elastic

SharePoint and Office 2013: The Front End of Your Business Applications

SharePoint and Office 2013: The Front End of Your Business Applications

Over recent years we’ve seen a growing momentum behind SharePoint as the platform of choice for a corporate intranet, and more latterly as an ‘aggregation’ layer to draw together many different sources of information in order to support this collaboration. In most instances this has been built on SharePoint 2010, and leverages the potential for this platform to be developed into a user-friendly business wide interface.

Topics: SharePoint, office365

Promotion – ‘Without promotion something terrible happens… nothing!’

Promotion – ‘Without promotion something terrible happens… nothing!’

 

All too often in many areas of our life we achieve great things but we don’t tell anyone. It is a very British trait to be embarrassed by success, but why should we be? This happens all too often with CSR also – for some time we did the same at Aiimi. We were working so hard to achieve something, achieved it and did nothing further with that success. Don’t get me wrong I am not suggesting you need to be arrogant or show-off, but realising further success to the benefit of many by telling appropriate people/organisations what you have been doing is surely the best way to operate.

Topics: Aiimi Giving, CSR

Change is Scary, But Needed for EIM Success

Change is Scary, But Needed for EIM Success

There’s no shortage of voices talking about the need for a new approach to enterprise information management (EIM). We can spend a lot of time unpacking all of the societal, individual, technological and digital forces that have brought us to what Andy Grove of Intel calls the inflection point: a time in the life of a business when its fundamentals are about to change.

Topics: Information Management

Machine Learning and Me

Machine Learning and Me

Just six weeks into my career at Aiimi, a fresh faced graduate, I have been exposed to a whole new world of business practices, commercial ideas and hordes of exciting technology.

Utilising Consumer Data

Utilising Consumer Data

As an IT graduate terms such as “big data”, “data analytics” and “consumer analytics” are all too familiar to me, well the theory at least, as a graduate my experience of putting the theory into practice (in the professional world) is minimal. Shortly after joining Aiimi I soon found myself emerged into data analytics and it fascinated me. I came across the following quote recently that inspired the topic of this blog. It got me thinking about just how important the analysis of consumer data can be in the modern, technologically advancing world:

Topics: Data

CSR In Practice

CSR In Practice

How time flies! I’m now entering the 6th month of my Aiimi career, and London’s summer (which was always rather too humid for my liking) has been completely replaced by the chills of winter. Our introductory sessions have been replaced by full time work for different customers, and we begin to immerse ourselves in the constantly developing world of Information Management. I’ll follow up this blog with a technical one related to my work, but for now we return to CSR.

Topics: CSR

6 Quick Win Features of SharePoint 2013 on the move

6 Quick Win Features of SharePoint 2013 on the move

With the ever expanding need for mobile working, SharePoint both On-Premise and Online is already ahead of the game providing a range of mobile working tools.

SharePoint 2013 and Online offer many features to conquer the 10’s of devices your business owns and all the ones your business has no control over such as BYOD Smartphones or Tablets.

With working lives being so busy, sometimes a mobile way of doing certain business functions is a great way to go.

A mobile SharePoint Site where you can book holidays and do your expenses when on the train or in TV advert breaks using your mobile phone or tablet are a few examples of business functionality which could entice your staff.

Topics: SharePoint

Challenging Perfection with HP Application Lifecycle Management

Challenging Perfection with HP Application Lifecycle Management

In a complex and evolving world of Agile implementations, never before has communication been as important within the application lifecycle. Working on larger and larger projects to tight deadlines one could be forgiven for thinking developers only speak Dutch and testers, Japanese.

Topics: HP Application Lifecycle Management

Corporate Social Responsibility: Buzzword vs. Critical Business Programme

Corporate Social Responsibility: Buzzword vs. Critical Business Programme

Don’t try to wing it, it just won’t work –

My two day jobs are more similar than you may at first think – I don’t believe that Corporate Social Responsibility is all that different from any other project/programme I run. I urge you to run CSR as you would any other project or important aspect of your business. It is clear to me that without an annual operational business plan with strategic objectives (which I report to the board) CSR simply becomes dis-interested staff raising money in ‘whacky’ (by which I mean lame) ways or painting a classroom for the 5th time. I am sure you would concur – any project that did not have an agreed approach, plan, clear view of responsibility’s, objectives or measurables would be doomed from the start – but this is how many of us think we can approach CSR. After all it is just some new-fangled buzzword, isn’t it?!

Topics: Aiimi Giving, CSR

Finally I’ve bought a new car, now what? (SharePoint 2016)

Finally I’ve bought a new car, now what? (SharePoint 2016)

If like me you aren’t too car savvy, upgrading to a brand new car can often be a big step and pretty daunting. What’s more, you’ve got all these new bells and whistles that you aren’t too sure about and never get round to using. In many ways a new version of SharePoint is the same, so let’s take a look under the hood and test out some of those features that will really help you along your information management journey.

Topics: SharePoint

Content Types: Power to You

Content Types: Power to You

Moving onto the nitty gritty of content management, we have the notion of content types. Content types sit at the heart of an effective content management system, contributing to the powerful search function ingrained within SharePoint. So what are content types and why are they so important? Think of your “old school” shared drive system where each department was allocated a space and then each user within the departments could access that space. The security was overestimated and document control didn’t exist apart from a few folders with added sub folders for extra fun.

Topics: SharePoint

Reaching Outside the Square Mile

Reaching Outside the Square Mile

I’m not sure there’s actually a better feeling at work than watching an idea you’ve helped develop become a reality and other people wanting to be involved.
Rewinding slightly, a cursory glance at City AM on an Underground commute early this year led me to ask “are we doing anything for this City Giving Day thing?”.

Topics: Aiimi Giving, CSR

Swimming in a Sea of EIM

Swimming in a Sea of EIM

For a physicist, getting a job with Aiimi straight after graduation was comparable to being thrown into the sea before learning to swim. Sure I’d heard people talk about this sea before, an intimidating blend of acronyms and buzz words but I found the only real way to learn was by doing.

Topics: Information Management

The Information Governance Headache

The Information Governance Headache

SharePoint and the rapid growth it can have within the organisation often leads to an Information Governance Headache for CIO’s and other Information and Content managers. Once end users begin to see the potential in the vast range of SharePoint features, this headache could become a migraine. Aiimi and OpenText have worked together to produce a cure for the symptoms you are feeling.

Topics: OpenText, AGA

EIM: whose responsibility?

EIM: whose responsibility?

Why has the noise around big data caused us to forget how information should be respected and managed?

Topics: Information Management

Charity of the Year – ‘Good for the goose, good for the gander’, not always!

Charity of the Year – ‘Good for the goose, good for the gander’, not always!

I am sure you would have heard about commercial enterprises having a charity of the year and indeed worked for those which employed this model – each year the organisation chooses a charity of the year which becomes the sole beneficiary of any fundraising and charitable activities.

Topics: Aiimi Giving, CSR

SharePoint Basics from an Aiimi Graduate

SharePoint Basics from an Aiimi Graduate

Since this is my first ever blog I suppose it’s only right for me to introduce myself.

Topics: SharePoint

Not Putting the Customer First

Not Putting the Customer First

It’s accepted that smart use of information and social media helps us hold onto customers and keep them happy, yet when we walk into many organisations we see a huge gap in carrying this through to employees.

Topics: Information Management

The Secrets of Mobile Application Development

The Secrets of Mobile Application Development

I have just passed the two-month mark at Aiimi and my initial fears with my career-transition have been replaced with confidence. This is my first blog for Aiimi and it will give an insight into the exciting projects I will be undergoing and a medium to document my personal progression.

Have you ever considered mentoring a young person?

Have you ever considered mentoring a young person?

It is something we at Aiimi have considered in the past but have never been presented with the opportunity. In the next month we will be starting a mentoring programme so I wanted to take some time out to run through the important aspects we have considered; how we are going to set up the programme and how, if you are so inclined, you could do the same.

Topics: Aiimi Giving, CSR

Stakeholder Alignment and Culture Challenges in Local Authorities

Stakeholder Alignment and Culture Challenges in Local Authorities

In a climate of budget reductions and austerity, yet faced with the need to provide exceptional public services, the impetus for local authorities to exploit the digital channel has never been greater.

Topics: Digital Transformation, Local Government

Where should YOU be with Data Integrity?

Where should YOU be with Data Integrity?

I talked before about aiming for simplicity in solutions and briefly touched upon the concept of maintaining data integrity while I was at it. I’d like to expand on that point. Data integrity is hugely important to every enterprise but, from what we’ve seen at many of our clients, it seems that many people either don’t realise how important it is or, if they do realise how important it is, don’t know what to do about it. In the earlier blog, I used the example of a CD collection to illustrate the principles of simplicity and – without wanting to toot my own horn, of course – I think that was quite a useful example to use. Frankly, many business’ data is a bit like a teenager’s CD collection. CDs and cases get misplaced, lost among a pile of dirty laundry; some CDs are missing from their cases; some CDs are in the wrong cases. And because the CDs haven’t been looked after properly, there’s definitely a few in there which are scratched or have had orange juice or… something else sticky spilled on them.

Topics: Information Management, Data

Stop hoarding and start loving your information

Stop hoarding and start loving your information

Hoarding has been a hidden disorder for many years. Before the early 1990’s, there was little research on this irrational disorder, but now it’s a real cause for concern.

Topics: Information Management

Breaking Down the Barriers to your Information: Step Two

Breaking Down the Barriers to your Information: Step Two

What we like to call structured content in the world of EIM, think databases, has always been relatively easy to understand and build insight from. Sure, there are nearly always a bunch of issues, often significant, around data quality and fragmentation that need to be addressed, but the key is its structured nature means we can derive insight and locate information fairly easily using a number of well understood approaches.

Topics: Information Management

Giving Back

Giving Back

There are many different types of ways to give to charity, from fundraising or donating, to buying from a charity shop. There’s always an underlying reason a person would give to charity, whether this is a selfish reason like grabbing a bargain or being personally affected by the cause.

Topics: Aiimi Giving, CSR

Breaking down the barriers to your information: Step One - Acknowledge

Breaking down the barriers to your information: Step One - Acknowledge

The Firewall. A word that fills you with confidence. Safe and secure, knowing that with the corporate ring of steel in place nobody can enter without the magic key, a key proudly worn by the privileged few on their favourite software vendors lanyard, or for the real caretaker look, your key ring.

Where information has value

Where information has value

When I think back to my days working in offices that were yet to experience the explosion of big data, information was prized and seen as a powerful enabler. It facilitated communication and collaboration and was judged on the criteria of success it provided: tighter financial control, improved customer management, faster product development and so on.

5 Reasons you should implement a document management solution for your planning services

5 Reasons you should implement a document management solution for your planning services

I continue to hear of document management solutions in planning services where they print the physical documents, place them in a folder and to place that folder in a big heavy filing cabinet.

Topics: Data

All Your Data Belongs To Us

All Your Data Belongs To Us

Our CEO Steve Salvin recently blogged about respect for information in ‘Respect: Vital to your information management strategy’, where he talks about the need for effective information management strategies to make access to information resilient, simple and satisfying. There is of course another kind of respect due to the data that you hold custodianship for and this is the respect for its propriety. Often we are the custodians, but not the owners of the data.

Topics: Data

What Happens to Information Pending a Demerger?

What Happens to Information Pending a Demerger?

In early 2014 Aiimi worked with two subsidiaries of a common parent organisation who use a shared service centre to host their document management. Due to structural changes pending a demerger, and a strategic change of direction with one subsidiary wishing to move to Sharepoint from OpenText, it was necessary for the two organisations to find a way to identify and split out their data.

Topics: Content Server

Respect: Vital to your information management strategy

Respect: Vital to your information management strategy

My information management career is rooted in the sense of awe and respect I felt, when I entered a majestic library space. Anyone who walked past the shelves of indexed books and shared in the reverential silence felt the admiration for knowledge housed within. And true custodians managed the information; librarians who could help us find what we were looking for, with diligence and gladness.

Topics: Information Management

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