Business Process Management

The finance sector is experiencing increased costs pressures, requiring organisations to increase efficiency across the enterprise, whilst at the same time ensuring complete transparency in an increasingly regulated environment and continuing to provide high quality customer experience.

Aiimi works with financial services institutions to design, develop and deploy integrated process platforms to manage both front office and back office processes, and implement core monitoring and reporting metrics.

Benefits:

  • Create major competitive advantage by reducing processing time and increasing overall customer satisfaction.
  • Standardisation of processes and automated routing and enables implementation of measurable Service Level Agreements (SLAs).
  • Redesign key processes enabling fully automated decisions, routing and execution of processes.
  • Creation of dashboards to monitor processes and escalate as required.
  • Complete transparency and audibility of processes to adhere to growing regulatory processes.