Case Management

OpenText Case Management with Integrated Aiimi Case Toolbar

The OpenText Content Server platform provides an excellent platform for delivering case management solutions to existing Content Server or Livelink users, or to those that wish to implement a document and / or records management solution with additional capabilities.  The Aiimi Integrated Case Toolbar has all the ‘out of the box’ functionality of OpenText Case Management with additional functionality which includes;

  • Full featured web services case management interface
  • Change case classification
  • Simplified metadata interface
  • Extended case notes interface
  • Link & de-link cases 
  • Set case due-dates
  • Add additional tasks
  • Close/re-open cases

The above approach can also utilise StreamServe, a document automation solution. Aiimi are StreamServe certified consultants.