Technical Delivery

Technology transformation is a key enabler in driving value from any organisations information assets. The Aiimi team are skilled delivery consultants certified in delivery of our technology partners' solutions.


For our customers, an ECM solution means a software implementation that provides a single repository in which all unstructured (document, picture, video, drawing, spreadsheet) content can be stored, located, managed and disposed of. Our consultants are expert at analysing the requirements for ECM solutions, installing, adapting, integrating and managing them, whether the implementation is done on a customer’s premises or hosted by us on cloud infrastructure such as Azure.

We implement OpenText Content Server and eDocs solutions as well as Microsoft SharePoint. We integrate ECM solutions into line of business applications, allowing documents to be retrieved and presented in context with other information drawn from structured data sources.

We have experience of deploying into organisations that run Oracle and SAP ERP, as well as numerous brands of CRM, service management, process management and other business systems. Our services run from the initial design of the application and infrastructure, through implementation, integration, customisation to rollout and long term management and support.

Microsoft Practice

The Aiimi Microsoft Technical Consulting team delivers modern infrastructure and platforms with Microsoft Azure, Office 365 and SharePoint Server from strategic design through to delivery of business process applications including mobile forms, workflow and business intelligence.

The team deliver Azure to our customers ranging from more traditional IaaS through to the latest and greatest IoT, Big Data and Machine Learning PaaS. Azure is also our hosting platform of choice for Aiimi’s Managed Service hosting which includes both Microsoft and OpenText solutions.

Office 365
Expanding on our SharePoint expertise, using the vast range of ‘apps’ now available in Office 365 such as Power Apps, Flow and Power BI we can deliver end-to-end business process applications for a workforce which are mobile and cloud first out of the box, reducing IT implementation and administration/management costs and increasing productivity throughout an organisation.

With a team of SharePoint experts, Aiimi implements new SharePoint systems, upgrades, migrations and builds solutions into existing or new implementations, including full blown applications such as project or case management sites through to reporting and management information (e.g. KPI, trend and predictive analytics) dashboards, underwriting applications as well as modern intranets. Our teams use the full range of Microsoft technology to support this, including SharePoint Server and SharePoint online, Office 365, PowerBI, PowerPivot, Excel Reporting Services, Windows Workflow Foundation, FAST as well as third party tools including OpenText Application Governance and Archiving, SeeUnity and ground up development using .Net.

Data and Analytics

The data management and analytics team at Aiimi provide strategic consulting, data modelling, data warehouse design, database design and build, data integration, reporting and analytics services to our customers. They help make sure that data is addressed with a common standard for security and integrity across your organisation, that a common vocabulary is used and that all data has a custodian. The aim of our work is to ensure that data can be trusted, easily accessed and remains high quality throughout its lifetime.

Our team utilises a number of products from different vendors depending upon the customer landscape. These include Microsoft (SQL Server, SSIS, PowerBI, PowerPivot, Excel Reporting Services), OpenText (InfoFusion ETL), Mark Logic (Enterprise NoSQL), Elastic (ELK Stack), MicroStrategy, QlikTech (QlickView), Tableau, Oracle (10g +, RAC), SAP (Hana, Extended ECM, Employee File Management, Archiving). As well as commercial off the shelf applications and open source equivalents, we have expertise in machine learning and predictive analytics. We have a diverse customer base in central and local government, engineering & manufacturing and utilities.

Aiimi provides data mining consulting using cutting edge Machine Learning technology, to any organisations who are looking to deploy Data Mining, Predictive Analytics tools to solve analytically complex problems.

Application Development

Our development capability is design led, focussing on the user experience first and our developers utilise a combination of .Net and Java to both extend and customise existing applications as well as develop complete solutions. The solutions that we have developed include for example a cloud hosted “One View of a Citizen” portal for a local authority which allows contact centre staff to have a single view of all interactions for a citizen with the council when they call in and a Charter Contract Management application for use in the shipping industry. Our solutions use a combination of ground up development along with commercial and open source components e.g. Elastic Search, MicroStrategy / Microsoft reporting tools, Google Maps and Documentcloud. We also develop solutions that are used by multiple customers and directly supported or hosted by us, including application management and monitoring solutions, migration tools, authentication directory management applications and master data management tools.

Our .Net development practices are based on the latest Microsoft development standards and utilise Entity Framework, responsive design, HTML5, CSS3, and ECMAScript version 5, and modern web technologies such as jQuery and ASP.NET MVC3 as defined under the Microsoft Silk guidelines.

Our development team are all certified in one or more different development technologies and practices and we specifically certify all of our developers in one or more of the .NET professional certifications, including Content & Collaboration, .Net Development, HTML 5 development and Azure development.