Explore Discover new data and digital opportunities, prove their value, and unlock your business potential.

Map out technology-driven strategies to forge your data, AI, and digital-first future vision.

Transform Build strong data and digital foundations, strengthened by ML, AI, data science, and apps, to achieve your goals.
Enable Establish self-service analytics, citizen data science, and low-code/no-code platforms to support your business intelligence.
Discover our services

From deep dives to quick tips, become an industry leader with Aiimi.


Webinars, explainers, and chats with industry leaders, all on-demand.


All of our expert guides in one place. No form fills - just download and go.

CIO+ Hub

Practical advice, CIO success stories, and expert insights for today’s information leaders.

Customer Stories

Discover how customers across a range of industries have realised value and growth with Aiimi.

Data Risk Assessment

Our free Data Risk Assessment helps you quickly identify your most urgent data risk areas and biggest opportunities for automated data governance.


Accelerate your success by partnering with Aiimi. Our partner portal is your complete toolkit for driving success.

Our Work

Managed Services.

View all Services
Enable Managed Services

Take the stress out of maintaining your critical data, and your digital and content systems, through our application management services. Whether that’s service-level agreements, service outcomes, or fixed costs, we will help your business teams manage and deliver guaranteed outcomes.

Here to help

How we help your business.

Our managed services team supports your existing or recently implemented solutions using OpenText Content Server, eDOCS, or Microsoft SharePoint. We also fully support cloud-based services, hybrid, or private data centre installations.

Our UK-based service desk provides on-site and remote call-down support, and fully managed services from our or your cloud. Our Application Management & Monitoring (AMM) suite expertly monitors and alerts customers using OpenText Content Suite software. An ‘administrator in a box’ provides insight into user experience, performance, and problems with Content Server installation. It also supplies trend graphing for architecture and license capacity planning. This enables our team to enhance your existing network monitoring solutions, such as Azure Analytics, with application-specific information, and improve the resilience and reliability of your application.

Our Managed Services DevOps team works together with our technical support team to continually improve the solutions we manage on your behalf. In addition, our team:

  • Provides ongoing support with regular maintenance
  • Monitors and reports on problem areas
  • Reports on customer service-level agreements (if applicable)
  • Conducts customer satisfaction surveys
  • Monitors and reports on problem areas, trend analysis, and tracking
  • Measures and reports on customer satisfaction
Feeling the need for speed?

Want to go faster?

Our Service Accelerators are designed to get you to your destination faster and take you further. Each is underpinned by the Aiimi Insight Engine, creating a virtual data mesh that discovers and interconnects all information across your enterprise, giving you a comprehensive picture of your data universe and enabling you with actionable insights.

Here are the Service Accelerators available within our Managed Services offering.

Search & Discovery
Search for information across content and data sources alike. Speed up the process of finding the information you need to fuel your exploration activity.
Insight API
Empower the business and front-line staff with insights where they need them. Embed analytics information into front-end and mobile applications using our Insight API.
KBA Collections
Enable your support desk staff with the knowledge they need to be able to troubleshoot and fix issues. Crawl and index support desk tickets and knowledge base articles (KBAs), building custom searchable collections.
Data Catalogue
Build a catalogue of your data sources and enrich it with metadata - where it comes from, who owns it, who uses it, and what it looks like. An important tool and enabler in recognising data as an asset.
Network Diagram
Understand and visualise the relationships between the data assets within your information landscape. Recognise the dependencies and leverage the power of connected insight.
DSAR as a Service

Implement DSAR as a service by leveraging the personal data discovery and customised DSAR workflow within the Aiimi Insight Engine. Easily and securely share information with the subject using our disclosure portal.

FOI as a Service
Speed up your freedom of information (FOI) requests process with a robust enterprise search capability. Find information and create evidence collections ready to be reviewed.
Meet the experts

We’re a friendly, down to earth bunch.

Matt Eustace - Head of Solution Engineering.jpg
Matt Eustace

Head of Solution Engineering

Charanjeet Matharu - Senior Consultant - Content
Charanjeet Matharu

Senior Consultant - Content

Case Study

Having worked with Aiimi to trial this software on two separate sets of calls, we can now take even deeper learning from our conversations with customers, which is fantastic news when it comes to developing our people and services to better meet their needs.

Claire Sharp
Customer Director

Tell us a bit more about yourself, and we'll be in touch.

What happens next?
  1. 1 An Aiimi team member will get back to you within one working day. We won't keep you on hold.
  2. 2 We'll ask you about your opportunity, idea, or question. We like to chat.
  3. 3 We'll put you in contact with our most relevant expert. We take a personal approach.

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