Explore

Service Blueprints.

Our Services Explore Service Blueprints

Document and challenge your complex, multi-layered business processes, people management, and digital touchpoints, to improve your user experience.

Here to help

How we help your business.

Our approach maps out your user journey to support your digital services and optimise the surrounding services, bringing your business together for one powerful customer experience.

Our Service Blueprints map out your entire end-to-end user experience, alongside all the elements of your business that support this journey. By charting your users’ steps with corresponding employee activities and internal processes, our team constructs a complete overview of your user experience, spotting pain points and opportunities for improvement.

Our workshops bring together SMEs from your specific business sector to gather information, then our UX designers create a visual representation of our discoveries. During a follow-up workshop, we’ll present our findings and discuss your next steps.

Feeling the need for speed?

Want to go faster?

Our Service Accelerators are designed to get you to your destination faster and take you further. Each is underpinned by the Aiimi Insight Engine, creating a virtual data mesh that discovers and interconnects all information across your enterprise, giving you a comprehensive picture of your data universe and enabling you with actionable insights.

Here are the Service Accelerators available within our Service Blueprints offering.

Enterprise Search

Search for information across content and data sources alike. Speed up the process of finding the information you need to fuel your exploration activity.

Data Catalogue

Build a catalogue of your data sources and enrich it with metadata - where it comes from, who owns it, who uses it, and what it looks like. An important tool and enabler in recognising data as an asset.

Information Landscape Audit

Identify the key information systems within your organisation and build a view of data silos, to inform and guide your digital and data transformation.

Network Diagram

Understand and visualise the relationships between the data assets within your information landscape. Recognise the dependencies and leverage the power of connected insight.

Collections

Build collections of information assets, speeding up the process of searching for and finding the information you need to support business and operational processes.

Compliance Audit

Review your information landscape against multiple regulatory guidelines and policies. Build comprehensive evidence to support compliance audits and create custom experiences to execute them.

Meet the experts

We’re a friendly, down to earth bunch.

Jess Lovegood

Principal Consultant

Jakub Stasiniewicz

Senior Consultant

Tom Brown

Principal Consultant - Product Owner

Case Study

Having worked with Aiimi to trial this software on two separate sets of calls, we can now take even deeper learning from our conversations with customers, which is fantastic news when it comes to developing our people and services to better meet their needs.

Claire Sharp

Customer Director

Tell us a bit more about yourself, and we'll be in touch.

What happens next?

1 An Aiimi team member will get back to you within one working day. We won't keep you on hold.
2 We'll ask you about your opportunity, idea, or question. We like to chat.
3 We'll put you in contact with our most relevant expert. We take a personal approach.

Aiimi Ltd

100 Avebury Boulevard
Milton Keynes, United Kingdom
MK9 1FH

enquiries@aiimi.com

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